Quick Answer: How Do I Talk To A Real Person At Apple?

Why is Apple taking money from my account?

Check if a family member made a purchase Ask family members if they signed up for a subscription or bought something from the App Store or iTunes Store.

Or check the purchase history of each Apple ID that uses your payment method.

Anyone who has your Apple ID password can make charges to your account..

Does Apple Genius Bar cost money?

A Genius Bar Appointment doesn’t cost anything. That is, it doesn’t cost you anything to show your device to the genius. But, depending on the kind of problem*, and whether the device is within warranty**, or whether you have AppleCare etc. the repair/replacement may cost you something***.

How do I file a complaint with Apple?

You can also send an email to tcook@apple.com. He gets thousands of emails each day, so you probably won’t get a direct response from him either, but someone on his staff will read the email. If the complaint is relates to a local store, you can go in and ask to speak to the store manager.

Does Apple have a live chat?

If you need help, Apple provides support for your products in many ways. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. Apple’s live chat offers faster response times, much faster than emails.

How do I get a refund from Apple?

How to request a refundGo to reportaproblem.apple.com.Sign in with your Apple ID and password.If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How do I complain about Apple customer service?

Apple complaints contactsCall Beats Customer Care on (800) 442–4000.Visit Genius Bar (Customer Support)Call Headquarters on (408) 996–1010.Call U.S. iPhone technical support on (800) MY–IPHONE (800–694–7466)Call U.S. iPod, Mac and iPad technical support on (800) APL–CARE (800–275–2273)Tweet Apple Customer Care.More items…

Does Apple have a 24 hour support line?

Apple’s online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.

Does Apple charge for phone calls?

If you have questions about making calls and your plan, contact your cell carrier. As the others have said, Apple has nothing to do with charges from your carrier you may incur when you call. Regards. Apple doesn’t charge you minutes on your cell plan to call them.

How do I dispute an Apple charge?

Report an unknown transaction or dispute a chargeOn your iPhone, open the Wallet app and tap Apple Card.Scroll down and tap the transaction that you want to report. … Tap the transaction again, then tap Report an Issue.Choose the type of issue that you want to report.More items…•

What phone number is 800 275 2273?

If you believe you’re the victim of a scam involving App Store & iTunes Gift Cards or Apple Store Gift Cards, you can call Apple at 800-275-2273 (U.S.) and say “gift cards” when prompted.

What is the Apple Support phone number?

For hardware or software support, please visit our iPhone Support (Opens in a new window), visit an Apple Retail Store (Opens in a new window), or call 1-800-MY-IPHONE (1-800-694-7466).

Can I walk into Apple Store for service?

Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.

Will Apple call me about suspicious activity?

The recording indicates that there has been suspicious activity on your cloud account and requests that you call back immediately using the phone number provided: 1-888-320-6849. … The scam number has been used as both fraudulent Microsoft tech-support and Apple account support and has been used for some time.

How do I talk to a real person at Apple Store?

Contact Apple SupportU.S. iPod, Mac and iPad technical support: (800) APL–CARE (800–275–2273)U.S. iPhone technical support: (800) MY–IPHONE (800–694–7466)See all worldwide support telephone numbers.Contact a mobile carrier.Make a reservation at an Apple Retail Store Genius Bar.Beats support: